Sonya Norris has been a cherished ally for years now. Her instructional design work has been exceptional and the impact for learners across two states has been measurable and dramatic. She has been a thoughtful and consistent contributor to the evolution of Niche Academy as well. She has pushed the boundaries of the platform and we’re better for it. She has been a welcome collaborator and a reliable touchstone for the quality of our own work. I can recommend Sonya’s work and Sonya herself without reservation or qualification.

When our small public library was hit with an accessibility complaint from the U.S. Department of Education, Office of Civil Rights, we were scrambling to learn how to respond to the complaint and how to ensure that our website was compliant and accessible to our community.  During that stressful time Sonya was a calm, knowledgeableContinue reading “Lauren Douglass, previous IT Manager at the East Lansing Public Library”

Sonya quickly brought our team up to speed on the important principles of instructional design, including accessibility in online learning modules and the importance of delivering material in accordance with best practices for adult learners. She is exceptionally knowledgeable and an excellent teacher, graciously sharing her expertise and empowering those around her to grow. I’mContinue reading “Laurie DeYoung, Vice President of King Media”

Sonya’s incredible knowledge of Niche Academy and People Connect Institute have reaped phenomenal benefits for us. She has been working with the Library of Virginia to create effective, useful pathways to meet the training needs of Virginia library staff.  In identifying and publicizing these training opportunities, she has increased engagement in our Niche Academy greatly in just oneContinue reading “Cindy Church, Continuing Education Coordinator, Library of Virginia”

Sonya’s expertise in Niche Academy and the interaction with the Articulate platform to create the Front Line Customer Service program for our clients which has received rave reviews for interactivity, navigation and the overall learning experience. Further, working with Sonya has been a positive and pleasurable experience as she is timely in her responses toContinue reading “Andrew Sanderbeck of PCI Webinars”

As a Project Coordinator, Sonya was instrumental in the start-up of the state-wide continuing education program California Libraries Learn (CALL). Using her expertise and knowledge of Niche Academy, she helped us curate and create the relevant self-paced content for our audience, and established protocols and systems for ongoing maintenance and organization.  In addition to herContinue reading “California Libraries Learn”

Sonya Schryer Norris was a valued state library partner for over ten years. She managed the Ploud program in Michigan and trained library staff to operate their Ploud websites. In all, she trained over 300 staff at over 150 libraries – half of the small and rural libraries in Michigan’s lower peninsula and several inContinue reading “Alan Runyan, CEO and President, Enfold Systems”

Sonya is an expert project manager. She served as the co-leader of the Library of Michigan’s (LM) Instructional Design team and as a project manager on the Michigan eLibrary (MeL) team. Sonya has proactively taken on the management and development of LM’s subscription to Niche Academy and her efforts have really made our instance ofContinue reading “Liz Breed, Assistant Director, Jackson District Library”