I have trained businesses including the Midwest Collaborative for Library Services, Gravity Works, and King Media in instructional design and online course creation for library staff.
I have trained 300+ staff from over 150 libraries on website administration, eAccessibility, copyright, UX, communicating with help desks, and related skills.
I began holding day-long, in-person workshops in 2010, and started teaching virtually in 2017.
My recorded skills tutorials were adopted by the software company Enfold Systems for inclusion in their Help Desk.
My Equity, Diversity, Inclusion & Accessibility series has been experienced by over 1,000 learners and has been adopted by international clients.
Quotes from my learners
Sonya made me a better librarian and I am forever grateful.
-Thank you letter from a Michigan library director
Sonya is a great instructor! She’s very good at keeping pace with attendees, making sure that we understand, and creating a friendly and safe group environment.
-Live online workshop attendee
Sonya was wonderful. She delivered much more than I thought I would learn and it was very accessible for us.
-In-person workshop attendee
It was a beautifully executed course. Very simple to follow and easy to understand.
-Online course participant
One of the most fluent speakers I’ve ever heard/seen online. We’ve been using Niche for staff training and Sonya just gave us the best possible plan for this in less than an hour. SO very grateful! and Bravo!
-Online conference attendee
Review of the 5-hour online learning experience MeL Maven Badge which I co-created and co-produced:
I teach reference skills and sources at the graduate level, so I know how difficult it can be to integrate the two instructionally. I am deeply impressed by the way in which the MeL team has considered the essential elements of reference and MeL’s electronic resources and converted them into bite-sized, accessible, and powerful action steps.
-Kristin Fontichiaro
Clinical Professor, University of Michigan School of Information
Laurie DeYoung, Vice President of King Media
Sonya quickly brought our team up to speed on the important principles of instructional design, including accessibility in online learning modules and the importance of delivering material in accordance with best practices for adult learners. She is exceptionally knowledgeable and an excellent teacher, graciously sharing her expertise and empowering those around her to grow. I’m…
Keep readingAlan Runyan, CEO and President, Enfold Systems
Sonya Schryer Norris was a valued state library partner for over ten years. She managed the Ploud program in Michigan and trained library staff to operate their Ploud websites. In all, she trained over 300 staff at over 150 libraries – half of the small and rural libraries in Michigan’s lower peninsula and several in…
Keep readingWhat People Are Saying
Sonya was very good at explaining things and went at a great place. Also, she stopped to help people along the way as needed. Great day!
Sonya is a great instructor! She’s very good at keeping pace with attendees, making sure that we understand, and creating a friendly and safe group environment. Thank you!
Sonya was patient and knowledgeable. She adhered to stated time frames for delivery of the content, but was happy to make time for specific questions as they came up.
Sonya was wonderful. She delivered much more than I thought I would learn and it is was very accessible for us.
Plum Librarian LLC 