Sonya was an absolute pleasure to work with. She brought incredible expertise to the overhaul of our Niche Academy, thoughtfully grounding the work in our continuing education needs assessment and making it a professional development resource we are proud to share with our library staff in Washington state. She was professional, collaborative, and made complex work feel fun and manageable. We’re thrilled with the results and would gladly work with her again and would recommend Sonya to any organization looking to improve the user experience and collection management of their Niche Academy.